Refund Policy
Last updated: February 2026
14-Day Satisfaction Guarantee
We want you to be confident in your purchase. If the VELONÉ methodology is not the right fit for your practice, you are entitled to a full refund within 14 days of purchase. No questions asked.
How to Request a Refund
Email support@velonebrowacademy.com with the subject line "Refund Request" and include the email address you used at checkout. We will process your refund within 5 to 10 business days to your original payment method.
After 14 Days
All sales are final after the 14-day guarantee period. Digital educational content cannot be returned once accessed, so we ask that you evaluate the course within the guarantee window.
Questions
If you have any questions about this policy, email support@velonebrowacademy.com before purchasing.